gther Support Portal

{"xsrfToken":"bf9499c5c047ece028e349254623bd62f88dfeb8_lout","branding":{"id":"2","key":"demo","name":"gther Support Portal","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#060505","headerLinkColor":"#ffffff","headerLinkHoverColor":"#292323","headerLinkHoverBGColor":"#292323","headerBadgeColor":"#292323"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e751eb80-2837-4da5-8d2d-ff66a3370250/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNzk1YmYzZS1kZGYxLTQ3OWEtOTBkNC1lMWY3MjhhZTZlMWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU3NTFlYjgwLTI4MzctNGRhNS04ZDJkLWZmNjZhMzM3MDI1MCI6WyJyZWFkIl19LCJleHAiOjE3NTE0NjU0ODIsIm5iZiI6MTc1MTQ2NDg4Mn0.BhlXHcs23EZq_lukkO8oXcJFNtAsP2ZXZ0bssrDYZWY&client=f795bf3e-ddf1-479a-90d4-e1f728ae6e1f&mode=fit","logoId":"e751eb80-2837-4da5-8d2d-ff66a3370250","isLogoAvailable":true,"helpCenterTitle":"Welcome to the gther support portal","sharedPortalName":"Support Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-GB":{"helpCenterTitle":"Welcome to the gther support portal","sharedPortalName":"Support Portal","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#622cc4","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/59aa1725-6ee0-431e-8752-8478c540599b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNzk1YmYzZS1kZGYxLTQ3OWEtOTBkNC1lMWY3MjhhZTZlMWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU5YWExNzI1LTZlZTAtNDMxZS04NzUyLTg0NzhjNTQwNTk5YiI6WyJyZWFkIl19LCJleHAiOjE3NTE0NjU0ODIsIm5iZiI6MTc1MTQ2NDg4Mn0.VxDXe_d4jZS6mR2M6T59zqGfnOrQYwQCi9lutrKz6Rk&client=f795bf3e-ddf1-479a-90d4-e1f728ae6e1f&height=300&mode=fit","bannerMediaApiFileId":"59aa1725-6ee0-431e-8752-8478c540599b","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"demo","projectId":10028,"serviceDeskId":2,"name":"gther Support Portal","description":"<p>Welcome to our help portal! Please review the help articles or raise a support ticket with the forms below to contact the team.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"21","name":"Bug report","descriptionHtml":"<p>Please give as much information as you can.</p>\n<p>\uD83C\uDFE5 Priority level<br> \uD83D\uDC7E Product<br> \uD83D\uDCC5 Event &amp; Date<br> \uD83D\uDEE0️ Description</p>","callToAction":"Bug report","introHtml":"<p>If you find bugs in the system, you can use this form to let our product team know.</p>","icon":10476,"iconUrl":"https://gther.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[2],"key":""},{"id":"19","name":"General Question","descriptionHtml":"<p>If you have any general questions about the gther suite of tools, submit this form and we'll respond shortly.</p>","callToAction":"General Question","introHtml":"<p>General questions about our products and services</p>","icon":10550,"iconUrl":"https://gther.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[2],"key":""},{"id":"22","name":"Personal Data Deletion Request","descriptionHtml":"","callToAction":"Personal Data Deletion Request","introHtml":"<p>A form to request the deletion of an individual's personal data from gther's records as per rights under GDPR, PIPL, CCPA..</p>","icon":10511,"iconUrl":"https://gther.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[2],"key":""},{"id":"20","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help setting up, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://gther.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"3":[19,15,16],"2":[22,21,20,19,9,10,11,12,13]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a441b9e8-8d28-3b16-9bd9-ccc1e8e7f3ae","appLinkName":"System Confluence","appLinkUrl":"https://gther.atlassian.net/wiki","spaceKey":"DEMO","spaceName":"Demo service project","spaceUrl":"https://gther.atlassian.net/wiki/spaces/DEMO","isServer":false},"labels":[],"projectKey":"HELP","serviceDeskId":2,"kbLinkDomainURLs":["https://gther.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNzk1YmYzZS1kZGYxLTQ3OWEtOTBkNC1lMWY3MjhhZTZlMWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE0NjYwODIsIm5iZiI6MTc1MTQ2NDg4Mn0.kXLwrIof9o0ayT4cya4txZ_C5F4ATcrkeDK0Ff74RRc","targetCollection":"upload-project-10028","endpointUrl":"https://api.media.atlassian.com","clientId":"f795bf3e-ddf1-479a-90d4-e1f728ae6e1f","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":19,"projectId":10028,"issueType":{"id":"10035","name":"Support"},"form":{"name":"General Question","descriptionHtml":"<p>If you have any general questions about the gther suite of tools, submit this form and we'll respond shortly.</p>","callToAction":"General Question","intro":"<p>General questions about our products and services</p>","instructions":"<p>If you have any general questions about the gther suite of tools, submit this form and we'll respond shortly.</p>","icon":10550,"iconUrl":"https://gther.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10147","fieldConfigId":"10286","label":"Product","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10317","label":"Mobile App","selected":false,"children":[]},{"value":"10318","label":"Infinity","selected":false,"children":[]},{"value":"10319","label":"Organizer","selected":false,"children":[]},{"value":"10320","label":"RSVP","selected":false,"children":[]},{"value":"10321","label":"Sync","selected":false,"children":[]},{"value":"10322","label":"Ticketing","selected":false,"children":[]},{"value":"10323","label":"VX","selected":false,"children":[]}],"noneOptionRequired":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/19","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/19","calendarParams":{"firstDay":1,"date":"2025-07-02T15:01:22+0100","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a441b9e8-8d28-3b16-9bd9-ccc1e8e7f3ae","appLinkName":"System Confluence","appLinkUrl":"https://gther.atlassian.net/wiki","spaceKey":"DEMO","spaceName":"Demo service project","spaceUrl":"https://gther.atlassian.net/wiki/spaces/DEMO","isServer":false},"labels":[],"projectKey":"HELP","serviceDeskId":2,"kbLinkDomainURLs":["https://gther.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNzk1YmYzZS1kZGYxLTQ3OWEtOTBkNC1lMWY3MjhhZTZlMWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE0NjYwODIsIm5iZiI6MTc1MTQ2NDg4Mn0.kXLwrIof9o0ayT4cya4txZ_C5F4ATcrkeDK0Ff74RRc","targetCollection":"upload-project-10028","endpointUrl":"https://api.media.atlassian.com","clientId":"f795bf3e-ddf1-479a-90d4-e1f728ae6e1f","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=gther","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"bf9499c5c047ece028e349254623bd62f88dfeb8_lout","baseUrl":"https://gther.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://gther.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"f795bf3e-ddf1-479a-90d4-e1f728ae6e1f","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"0de5c5c625b24939b680647cf9f5bf7b","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}